Terms & Conditions

Use of Services

Peace of Mind On Call provides after-hours answering, triage, staffing workflow support, operational notifications, intake support, and related communication services for healthcare and service-based organizations.

You agree to use our website and services only for lawful purposes and in a manner that does not interfere with the operation, security, or integrity of our services.

Communications Consent

By providing your contact information and opting in where required, you consent to receive operational communications from Peace of Mind On Call, which may include phone calls, emails, and SMS messages related to staffing, service requests, callback notices, intake confirmations, escalation notices, and other service-related updates.

For SMS communications:

• Message frequency may vary
• Message and data rates may apply
• Reply STOP to opt out
• Reply HELP for help

Consent to receive text messages is not a condition of purchase or employment unless messaging is required for a specific operational role and separately authorized by the applicable organization.

SMS Program Terms

If you enroll in our SMS messaging program, you agree to receive operational text messages from Peace of Mind On Call related to the services we provide. These messages may include:

• Staffing alerts
• Shift coverage requests
• Callback notifications
• Intake confirmations
• Service updates
• Escalation notices
• Other operational communications relevant to your role or relationship to a client account

Intellectual Property

All content on this website, including text, graphics, logos, branding, design, and other materials, is the property of Peace of Mind On Call Solutions LLC unless otherwise stated and may not be copied, reproduced, distributed, or used without prior written permission.

No Guarantee of Uninterrupted Service

We strive to provide reliable services, but we do not guarantee that the website, communications systems, or services will always be uninterrupted, error-free, or available at all times.

Limitation of Liability

To the fullest extent permitted by law, Peace of Mind On Call Solutions LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to the use of our website, communications, or services.

Our total liability for any claim arising from the use of our services shall be limited to the amount paid to us for the specific services giving rise to the claim, to the extent permitted by law.

Disclaimer

Information provided on this website is for general informational purposes only and does not constitute legal, medical, employment, or regulatory advice.

Client-Specific Agreements

If your organization enters into a separate service agreement, master services agreement, retainer agreement, or similar contract with Peace of Mind On Call, that separate agreement will govern the specific terms of the services provided to your organization. These website Terms apply generally unless superseded by a signed written agreement.

Termination

We reserve the right to suspend or terminate access to our website or services where necessary for security, operational, legal, or policy reasons.

Changes to These Terms

We may revise these Terms from time to time. Updated Terms will be posted on this page with a revised effective date.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles, unless otherwise stated in a separate written agreement.

Contact Us

If you have questions about these Terms, please use the contact form on our website.

Peace of Mind On Call Solutions LLC